The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Subaru of Gallatin dedicated locally to the Love Promise?

Our Owner and Operator, Frank Williams, makes it his mission to ensure that we support our local community. He promises to partner with our community through various sponsorships and partnerships. All of us with the Subaru of Gallatin team are proud and honored to have the privilege to work and serve in our Gallatin, Tennessee community! We have developed a better way of doing business. "A better way. Your way." We want your car buying experience to be different, with a friendly, customer-first atmosphere built on honesty, integrity, and transparency.

The Humane Society of Sumner County

Gallatin Parks and Recreation

Volunteer State Community College

Shalom Zone

Make A Wish of Middle Tennessee

Did Subaru of Gallatin go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Subaru of Gallatin

Subaru and Subaru of Gallatin believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Hundreds of children and families say “Thank You!” - Rosemary B

Gallatin Shalom Zone is very humbled and overwhelmed by the Share the Love Donation from Subaru of Gallatin this year. There were more than a few happy tears shed at the check ceremony. Subaru of Gallatin’s commitment to community this year has helped put new shoes on the feet of 500-plus school children, provide summer camp for 68 children, and launch our quarterly Community Saturdays where we provide free lunch, haircuts, music, and hand out commodities to hundreds of families. We love the management and staff at Subaru of Gallatin. Thank you! – Rosemary B.

Shalom Zone
Hundreds of children and families say “Thank You!”

Subaru loves Learning - Karen M

Many believe that because of the state-funded Tennessee Promise or Tennessee Reconnect programs, scholarships are no longer needed for community college students. Unfortunately, that isn’t the case. In fact, these programs only cover a small percentage of students that attend Volunteer State Community College (VSCC). Scholarships are still very much needed! Because of the generosity of Subaru of Gallatin and Frank Williams, VSCC was able to award 259 scholarships to Volunteer State Community College students during the 2021-2022 school year. A recent scholarship recipient, Junia, didn’t qualify for TN Promise since she didn’t attend college immediately following high school graduation. Instead, in the Mennonite Community where she was raised, girls weren’t expected to attend school beyond 8th grade. However, Junia completed high school and went on to work in her family’s bakery. Soon Junia realized that she wanted to do more in life and decided to follow in her sister’s footsteps by pursuing college. Through a Volunteer State College Foundation scholarship, Junia was able to attend college. According to Junia, “this scholarship is more than just funding my education…it has made me feel a part of something bigger. It has made me feel part of an academic world that I didn’t know was out there!” Junia is one of many local community college students that Subaru of Gallatin has helped through their Love Promise Community Commitment.

Educate a Woman
Subaru loves Learning

The Smiles Say it All with Help from Subaru - Patrcia F

Sometimes, we take so much for granted. Most of us, without much of a second thought, probably run to the store or shop online when our kids need a new pair of shoes. But some of us simply cannot afford that expense. Imagine how hard it is when you’ve got children who can outgrow shoe sizes several times in a year! Thanks to Subaru of Gallatin during its Share the Love event in December, Gallatin Shalom Zone (GSZ) received donations of nearly 500 pairs of new shoes to give to students in grades K-12. Those shoes are now sorted and displayed by size in a room where GSZ volunteers and staff can take students shopping for a new, free pair of shoes. The smiles on their faces say it all! They pick the shoes they want and can walk out of the room wearing their new shoes. It is a blessing to all of us at Gallatin Shalom Zone to be involved in this project. However, Shoes 4 the Soul would not be successful without our partnership with Subaru of Gallatin and their fabulous team! We thank our Gallatin community and Subaru of Gallatin for caring and being so generous. The students send you all their big smiles, too!

Gallatin Shalom Zone
The Smiles Say it All with Help from Subaru

Subaru embodies the meaning of True Love - Leslie A

From the moment I walked into Subaru of Gallatin I was treated like a valued friend. Everyone as kind and made sure I was comfortable. I had leased my Forester in California and the lease was up. I have loved my car from the moment I sat in it and wanted to buy it. Miracle and Chris carefully prepared a payment plan to fit my budget. I walked out of the dealership owning my dream car! One day I received a letter from Subaru stating that there was a recall on the A/C unit and I should bring it into the shop to have it fixed for free. I was so relived because my A/C had stopped working and I didn't have the money to have it fixed. I thought I was going to have a long and hot summer! But there it was my hand, a gift of free repairs! Subaru of Gallatin got me right in and performed the requirements of the letter. But when I was driving the next day, hot air was still coming out. I called and went in the next day. When I got to Subaru of Gallatin I was told I needed a diagnostic done, for what seemed to be quite a bit of money. I couldn't afford to even have them look to find what's wrong. My whole body started shaking and I burst into tears! He said he was sorry but that was the policy, I panicked, my mind raced and then I thought " I have to find Miracle and Chris!". When I entered her office, she was compassionate and said we could figure it out, calming me down. She had me explain what happened and shared my story with Chris. Chris checked with bill to see what they could do to help resolve my issue. They collaborated for a while in private. When they came out they smiled and me and gave me their plan! I was so amazed at how much these people cared. They said they would waive the diagnostic fee, find out what's wrong and go from there. They assured me that I shouldn't worry about the cost until they knew what was wrong. Miracle made me comfortable in the waiting lounge. After a while, a young made from the service department, named Chris, came out to sit next to me. He carefully explained everything to me and said a pin had slipped out and as causing the trouble. The service technician was able to fix it and made sure everything was working properly. Then Chris leaned forward, took my hand, and with a warm and sincere voice said " There will be no charge." I lost my breath for a minute and was overwhelmed with gratitude. I was so thankful and surrounded by people who embody what true love is. What these beautiful people did for me is indescribable. I continue to this day to share my story and gratitude for Subaru of Gallatin with as many people as I can.

Subaru embodies the meaning of True Love

An Amazing Community Partner - Rosemary B

Here we are at the end of 2021 and it seems the pandemic won’t release its hold. It is still challenging for all of us. Yet, Subaru of Gallatin and its employees continue to open their arms and doors to help local community non-profits like ours – Gallatin Shalom Zone. Once again, Subaru of Gallatin graciously allowed Gallatin Shalom Zone to set up Shoes 4 the Soul right in their showroom. This donation drive is the only one of its kind in Gallatin where we collect new tennis shoes for school children in grades K-12. So far this holiday season, we’ve had individuals, children, and businesses donate more than 100 pairs of shoes. Last year, with the help of Subaru of Gallatin, we collected and distributed nearly 200 pairs of new shoes. Thank you Subaru of Gallatin for supporting your local community.

Shalom Zone
An Amazing Community Partner

Subaru goes the extra mile! - Regina W

Subaru goes the extra mile to connect with their community through partnering with Community Care Fellowship, we are a non-profit homeless shelter in East Nashville. With their willingness to give back we are able to meet the needs of our friends during the cold winter months, we get the privilege of receiving insulated blankets. Which we are able to distribute to our friends who are out in the colder weather. Not only do the insulated blankets keep our friends warm, it also acts as a barrier between the cold ground & protects against the moisture. There is no better feeling than being able to meet the needs & keeping our friends warm. We have had countless moments when asked if we have any blankets in the colder months. Without having to bat an eye we are able to say yes let me go get one for you. It is absolutely amazing that we have this kind of support. Not only are we able to serve our friends who come in, they go and tell their friends and we are able to serve even more people we may not have even met before. We have been able to serve over 180 people with blankets so far. We look forward to being able to serve many more in the future. Without the help of Subaru we wouldn't be able to reach as many of our friends as we do. During the winter months are guest are especial vulnerable due to the drop in temperature. I can assure you that are friends here are very grateful for the support. The help that we get goes such a long way. To know we have a community partner who cares and shares the same passions as we do for our friends is priceless. Subaru of Gallatin we can't thank you enough for partnering with us, loving our friends in the same manner we do & caring for them.

Community Care Fellowship
Subaru goes the extra mile!

Subaru and Special Needs Foundation share the fun! - Gay N

As a small nonprofit consisting of only volunteers, the Special Needs Sports Foundation, Inc. was so happy and grateful this year to have Subaru of Gallatin be a corporate sponsor for our 3rd Annual Club Able 2B Me 5k and Fun Run, as well as our 9th Annual SNSFI Bowling Tournament. These two events are our major fundraisers each year. SNSFI, and its social arm “Club Able 2B Me”, provides recreational and social activities for those with special needs, both physical and mental, ages 6 & up, at little to no cost to our participants. With their medical expenses, this is a means for special needs individuals and their caregivers to get out of the house without stretching their budget. We are different from other organizations, since SNSFI accepts all types of disabilities, not one specific disability. Our motto says it best: “Because everyone deserves a sporting chance”. Presently, we serve over 300 special needs individuals in some capacity. Many of our Ambassadors (participants) have little access to activities providing recreational & social interaction. SNSFI gives them the ability to feel included as a part of the general community, without any stigma attached. They feel safe, comfortable, and accepted by others. Their smiles, hugs, and thanks from them and their caregivers are all the payment we need in return. We have been blessed to see them “step outside of their comfort zone”. There is a mutual love and respect between them and SNSFI. We serve them by offering spring and fall bowling leagues, free bowling shirts every two years, theme parties, family picnics, movie nights, weekly bingo, have floats in Veterans Day and Christmas parades for them to ride, and a five-to-six weekend summer basketball camp. SNSFI is currently in negotiations to build two bocce ball fields for our participants. With the support from Subaru of Gallatin, we will be able to continue to offer activities for the special needs community, as we continue to grow in number. Thank you so much Subaru of Gallatin!

Special Needs Sports Foundation
Subaru and Special Needs Foundation share the fun!

Subaru finds furever homes for 44 animals! - Pam R

The Humane Society of Sumner County in Hendersonville, TN is celebrating 47 years of rescuing and adopting cats and dogs. What a wonderful experience to be afforded the opportunity for the second year in a row to partner with Subaru of Gallatin for the adoption event and the “Pay It Forward” campaign! 2021 has been a challenging year for our adoption center with COVID-19 restrictions greatly limiting our opportunities to fund raise and participate in community activities to increase our exposure. This was compounded by the loss of our beloved long time President, Sandra Cherry, who succumbed to cancer in February, so the whole process was a learning experience for the Board. The support provided by Subaru during the application process and throughout the month of October was phenomenal and so appreciated. Our adoption event was held on 10/16/2021 at Subaru of Gallatin in their onsite dog park!!! What car dealership has an onsite dog park?? The event was advertised on the FaceBook pages of the Humane Society, some of our sponsors and Subaru of Gallatin. It was well attended and all the dogs brought to the event (5) were adopted within days. Thanks to the “Pay it Forward” campaign, a total of 44 cats and dogs found their forever homes during October, 13 of which could be considered underdogs. One dog in particular, Tanzi, was adopted on the last day of the campaign. She was one of our longest tenured residents having been in the shelter for over 8 months. Tanzi is a large Shepherd mix with joint issues and special dietary needs who did not play well with other dogs. She needed to go to a home where she would be the only pet and who could manage her special diet. This wonderful family walked in and it was a love at first sight, a perfect match! The Humane Society of Sumner County looks forward to a continued partnership with Subaru of Gallatin going forward.

Sumner County Humane Society
Subaru finds furever homes for 44 animals!

Subaru joins Station Camp Team on a Day of Caring - Adam M

As part of Subaru of Gallatin's ongoing partnership with the Station Camp High School football team, several of the local dealership's employees joined 20 of the Bison's senior players on October 17 to volunteer at a local women's shelter. The combined group spent several hours together at the offices of Home Safe in Gallatin. The group painted 2 rooms in the office building, trimmed bushes, manicured the lawn and did a general clean up of the exterior of the building. Subaru is involved in a nation-wide campaign to improve the communities in which they are located, and this effort is part of that ongoing involvement in Gallatin and the surrounding area. The Bison senior football players have led a remarkable turnaround in the Camp's football fortunes, and have laid the groundwork for many successful seasons to come. Their participation with their Premier Sponsor, Subaru, has also helped develop these young men into good citizens for the future.

Station Camp Football
Subaru joins Station Camp Team on a Day of Caring

Subaru builds futures through the love of Soccer! - Shane D

Gallatin Soccer Club has always prided itself on being the affordable option for families to participate in soccer. We are a completely volunteer based soccer program, even our highly licensed competitive soccer coaches volunteer their time to train advanced level players so families in Gallatin can afford superior training. Our community-based soccer club was the first soccer club in middle Tennessee to become gold star endorsed for child safety by the Department of Health but, We soon realized our aspirations to keep delivering a great soccer experience for our families would have more of an expense than we could pass on to our families. We approached Subaru of Gallatin with our vision for what soccer could be in Gallatin if we just had some financial help, I can tell you that without hesitation they bought into our vision and helped fund our dream. Gallatin Soccer Club services about 1100 youth athletes over a spring and fall season and this partnership with Subaru of Gallatin enables us to offer scholarships, upgrade equipment as well as make long term improvements to our facility. One of the funded items we are most proud of is a video system that films players in game, so they can send game film to colleges for potential scholarships. This one item has unlimited potential to help families far into the future. We are truly grateful for the alliance with Subaru of Gallatin and look forward to a partnership with them that transforms this community.

Gallatin Soccer Club
Subaru builds futures through the love of Soccer!